Service Catalogue

4 articles on Service Catalogue, newest first.

• 25 September 2026Members

  Why Every Organisation Needs a Service Catalogue

  A service catalogue makes available services, value, access, ownership, expectations and responsibilities understandable to consumers and providers.

• 25 September 2026Members

  Naming Services in Consumer Language

  A service name should describe a recognisable outcome or capability and avoid internal products, department names and unexplained acronyms.

• 25 September 2026Members

  Building and Sense-Checking Catalogue Entries

  A useful entry combines a concise description with eligibility, request route, support, service levels, dependencies and mutual responsibilities.

• 25 September 2026Members

  Managing Technical and Consumer Service Catalogues

  Consumer and technical views serve different needs but must remain linked so experience, ownership and component impact can be traced.