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Building and Sense-Checking Catalogue Entries

ESMi Knowledge Team

· 3 min read

Earns 0.5 hrs CPD

A useful entry combines a concise description with eligibility, request route, support, service levels, dependencies and mutual responsibilities.

Why it matters

A catalogue translates the provider's service model into information consumers can find and use. It also establishes ownership and traceability behind the consumer view. In this case, the practical intent is clear: a useful entry combines a concise description with eligibility, request route, support, service levels, dependencies and mutual responsibilities.

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