Blameless post-incident reviews that stick
John Pearce
· 1 min read
The purpose of a post-incident review is to learn, not to attribute fault. The moment participants sense blame, the quality of information collapses. People defend rather than explain, and the systemic causes stay hidden.
The purpose of a post-incident review is to learn, not to attribute fault. The moment participants sense blame, the quality of information collapses. People defend rather than explain, and the systemic causes stay hidden.
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