Roles and Maturity
6 articles on Roles and Maturity, newest first.
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The Process Owner's Core Accountabilities
The process owner creates the conditions for a process to remain fit for purpose, controlled, measured and continually improved.
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The Profile of a Strong Process Owner
A strong process owner combines business credibility, influence, systems thinking, evidence-based judgement and persistence.
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The Process Manager's Operational Role
The process manager turns policy into coordinated daily practice, monitors flow and performance, supports practitioners and escalates structural issues.
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Working Through Matrix Responsibilities
Process managers succeed through agreed authority, trusted relationships and evidence because contributors often report elsewhere.
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Understanding the Five Levels of Process Maturity
Maturity describes how consistently a process is governed, performed, measured and improved, from ad hoc activity to optimised practice.
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Running a Process Maturity Self-Assessment
A self-assessment creates a shared evidence-based view of strengths, gaps and priority actions when participants challenge optimism and ambiguity.