Adopting a service value system in ITIL 4
John Sansbury
· 1 min read
ITIL® 4 reframes service management around the service value system, or SVS. Rather than a linear lifecycle, the SVS describes how every component and activity of an organisation works together to enable value creation.
ITIL® 4 reframes service management around the service value system, or SVS. Rather than a linear lifecycle, the SVS describes how every component and activity of an organisation works together to enable value creation.
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