Problem management that prevents incidents
John Sansbury
· 1 min read
Problem management exists to reduce the number and impact of incidents. It has two halves: reactive, which investigates incidents that have occurred, and proactive, which hunts for risks before they bite.
Problem management exists to reduce the number and impact of incidents. It has two halves: reactive, which investigates incidents that have occurred, and proactive, which hunts for risks before they bite.
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