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Linking Configuration Data to Change and Audit

ESMi Knowledge Team

· 3 min read

Earns 0.5 hrs CPD

Configuration information creates value when change impact, incident diagnosis and audit feedback continuously test and improve it.

Why it matters

Configuration information is a decision asset. Its scope and detail should be justified by the incident, change, risk and service questions it helps people answer. In this case, the practical intent is clear: configuration information creates value when change impact, incident diagnosis and audit feedback continuously test and improve it.

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